contact us

We are moving office! As part of the move, our office will be closed from 12 noon on Thursday, 14 June. We will reopen at 9 am on Tuesday, 19 June.

From Tuesday, 19 June, our new address will be:

City West Lotteries House, 2 Delhi Street, West Perth WA 6005

More information is available here.

Office Address: 16b Sunbury Road, Victoria Park WA 6100
Opening Hours: Monday to Thursday, 9am to 3pm

If you arrive by car, please use street parking. The car park is reserved for staff only.


Contact Details

Postal Address: PO Box 4387, Victoria Park WA 6979


Phone: 08 9227 7311

Fax: 08 9227 7188


Regular Services

Detention Advice Line: 08 9355 9057, from 1pm to 3pm, Thursdays only

Outreach Support Service: 9am to 3.30pm, Mondays only at Red Cross’ Migration Support Programs Hub,118 Bennett Street, East Perth (for Family Reunion visa options and General Legal Assistance)

TPV / SHEV Drop In Day: 9am to 12noon, Thursdays only at the Asylum Seeker Hub, Riverview Church, 1 Thorogood Street, Burswood