contact us

Physical Address: Ground Floor, 445 Hay Street, Perth WA 6000
Postal Address: PO Box 3114, East Perth WA 6892
Telephone: (08) 6148 3600
Email Address: admin@thehumanitariangroup.org.au
Opening Hours: Mondays to Thursdays, 9am to 3pm

 

Family Reunion Service temporarily suspended

Family Reunion assistance, including at the Outreach Support Service, has been suspended due to a period of staff leave. Family Reunion assistance will re-start in June 2019.

 

Regular Services

Outreach Support Service:

9am to 3.30pm, Mondays only at Red Cross’ Migration Support Programs Hub, 110 Goderich Street, East Perth (for Family Reunion visa options and General Legal Assistance).

Clients must first attend our office at 445 Hay Street during our usual opening hours to be booked in for appointments at the Outreach Support Service.

TPV / SHEV Drop In Day:

2pm to 5pm, Tuesdays only at the Asylum Seeker Hub, Riverview Church, 1 Thorogood Street, Burswood.

Detention Advice Line: 

08 6148 3650, from 1pm to 3pm, Thursdays only

 

 

 

How to get there

By train

Our new location is close to the McIver train station on the Armadale, Midland and Thornlie lines.

By bus

Many buses run along St Georges Terrace / Adelaide Terrace, Hay Street, Murray Street, and Wellington Street, including some free CAT services.

By car

There is limited paid street parking in the area.

There is some paid City of Perth Parking available at:

  • Fire Station (between Hay Street and Murray Street)
  • Concert Hall
  • Terrace Road

There is also paid parking next door to our office, but please be aware it has high short term parking fees.