family reunion

Family Reunion assistance, including at our Outreach Support Service at Red Cross, is currently suspended due to a period of staff leave.

Family Reunion assistance will re-start in June.


When people are forced to leave their home country due to fear of persecution or serious human rights violations, they are often separated from their family who may still be in danger. We work with these people to help reunite them with their families.

We provide assistance to recent humanitarian entrants who are now living in WA who wish to bring their family to the safety of Australia.

Because we assess each case individually and there is a very high demand for this service, waiting periods can be very long.

At this stage we only assist people on a low-income who may not have access to other help. We require people to have a Centrelink card in order to ensure that we prioritise those families who are in greatest need of our help.


Do you have a Family Reunion query?

We also provide free and confidential migration advice about family reunion visa options at our Outreach Support Service at Red Cross’ Migration Support Programs Hub, 110 Goderich Street, East Perth, each Monday from 9am to 3.30pm.

To be eligible for assistance, clients must:

  • have no or a very low income;
  • be new arrivals to Australia; and
  • be from culturally and linguistically diverse backgrounds.

Priority will be given to clients with no or limited English.

Clients must first attend our office on Hay Street during our usual opening hours to be booked in for appointments at the Outreach Support Service.