general legal assistance

We work closely with people from culturally and linguistically diverse backgrounds seeking general legal advice. We help them understand the law and exercise their rights, as well as referring them to other organisations for further help in settling into Australia.

This service aims to provide advice and assistance to people who do not speak English, who have recently arrived in WA and are otherwise disadvantaged in their access to legal services.  We offer a wide range of legal assistance with a broad range of  issues including:

  • Family and domestic violence
  • Specialist immigration (including citizenship, visa cancellations, amendment of government records, bridging visas, and Administrative Appeals Tribunal matters)
  • Modern slavery and human trafficking
  • Criminal injuries compensation
  • Child protection
  • Discrimination and equal opportunities
  • Minor criminal matters and traffic offences
  • General family law matters

We strive to do this in a way that embraces diversity and strengthens communities.


Are you in detention and have a specialist immigration query?

Detention Advice Line: 08 6148 3650, from 1pm to 3pm, Thursdays only


Do you have a general legal query?

We also provide free and confidential general legal assistance at our Outreach Support Service at Red Cross’ Migration Support Programs Hub, 110 Goderich Street, East Perth, each Monday from 9am to 3.30pm.

To be eligible for assistance, clients must:

  • have no or a very low income;
  • be new arrivals to Australia; and
  • be from culturally and linguistically diverse backgrounds.

Priority will be given to clients with no or limited English.

Clients must first attend our office on Hay Street during our usual opening hours to be booked in for appointments at the Outreach Support Service.